Frequently Asked Questions

Discover everything you need to know about the world of TOM FORD BEAUTY.

What is the return policy for Tom Ford Beauty products?

We offer complimentary returns for unused and unopened products within 30 days of purchase. Items must be in their original packaging to qualify for a full refund.

Does Tom Ford Beauty offer international shipping?

Yes, we ship to select international locations. Shipping costs and delivery times vary by destination and are calculated at checkout.

How can I find the right shade of foundation or lipstick?

You can use our virtual try-on tool available on product pages or consult our online shade-matching guide to find your perfect Tom Ford match.

Are Tom Ford fragrances unisex?

Many of our Private Blend fragrances are designed to be enjoyed by all, transcending traditional gender boundaries to focus on the artisanal quality of the ingredients.

What payment methods are accepted?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

How can I track my order?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.